Travel Tools

 
Founded in 1997, Allegiant Airlines offers all-jet passenger service from America's favorite small cities to world-class destinations.  
 
At Allegiant, travel is our deal!  This means doing things a little differently than every other airline. 
 
For example, we don’t fly to every city.
We fly from smaller regional airports (and a few big ones, too). 
Our customers expect great fares to great vacation areas
- like Las Vegas, Phoenix, Hawaii,and the Orlando area –
so that’s what we give them.    (view route map)
 
We don’t fly every day, only the days when most people want to fly.  
Flying fewer flights with more passengers means we’re able to pass the savings on to you.
  
You pay for the services you choose to use.    For example, not everyone travels with checked luggage, so instead of adding a bag fee to every ticket, you only pay to cover the costs of the bags you choose to bring.  It’s just one more way we’re able to let passengers customize their travel in order to suit more budgets.
 
We offer specially-negotiated package vacations deals!
Allegiant customers are eligible for exclusive savings on hotel rooms, rental cars, show tickets and more as part of an airline ticket package.   You won’t find these deals anywhere else.
 
You see, we don’t want to be all things to all people.
 
We want to be the one airline you think of when you need a great vacation at a great price. 

At Allegiant, travel is our deal!

Allegiant operates the McDonnell-Douglas MD 82/83, McDonnell-Douglas MD 87 and Boeing 757-200 series aircraft. Both McDonnell-Douglas MD series aircraft are powered by two (2) tail-mounted Pratt & Whitney turbofan engines, and have two (2) flight deck crew members and three (3) in-flight crew members. The MD 82/83 aircraft has 150 coach class seats, and the MD 87 aircraft has 130 coach class seats. The Boeing 757-200 series aircraft is powered by two (2) wing-mounted Rolls Royce RB211-535-E4 engines, and has two (2) flight deck crew members and five (5) in-flight crew members. The Boeing 757-200 has 217 coach class seats.

Allegiant Air offers non-stop service from regional cities to major destinations in the United States including Las Vegas, Phoenix, Hawaii and favorite Florida locations.
Some of our routes operate seasonally and we frequently add new destinations to our route map.
Please visit our route map for more information. 

Click here for a list of our airport locations and addresses.

 
You will automatically receive the discounted debit card price when you make your total purchase using a U.S. issued debit card on the following eligible products:

• Airline tickets
• Vacation packages

 
You will see the debit card discount reflected in your Trip Summary and your final amount due will be confirmed on the payment page.  The credit card price is also displayed whenever prices are shown and both prices are displayed in the Trip Summary area whenever you add anything to your trip itinerary.
 
The use of a debit card in conjunction with a voucher or any other form of payment will not qualify for discounted pricing.
 
As with any debit card purchase, please ensure that you have sufficient funds in your bank account to cover your debit card purchase.

 
Yes!  At Allegiant, travel is our deal!
We work hard to keep your airfares low and offer a suite of a la carte options in order to keep travel affordable for all budgets.
 
We've negotiated special package rates on hotel rooms and car rental at savings you won't find anywhere else!
These vacation deals are available every day, exclusively as part of an Allegiant airline ticket package.
 
Don't miss out!  Be sure the visit the Web site or sign up for our email deals newsletter to be the first to find out about the latest limited-time discounts and special promotions.
 
 
 
 

To be the first to know about Allegiant Air's special deals and promotions, simply sign up for the Allegiant deals newsletter.

A user should definitely include us on their "Safe Senders" list. Click here to learn how to add us.

 
Yes!  Passengers are encouraged to save money by paying for all baggage, whether carry-on or checked baggage, in advance of arrival at the airport. 
You can prepay for your luggage and carry-on bags when you book your airline tickets.
You can also add bags, reserve seats, and upgrade to priority boarding by visiting the MyAllegiant section of the www.allegiantair.com at any time, as long as you have not already checked in at the airport or printed your boarding pass.
Baggage fees are higher at the airport.

Yes.  It's easy.
Simply log in to the MyAllegiant section of the Web site to view your itinerary.
There you can add or remove seats, bags, and priority boarding to your tickets (as long as you have not already checked in at the airport or printed your boarding pass).
 
A travel credit voucher will be issued for any refunds.

Yes, it's easy!
Simply log in to your MY ALLEGIANT section of the Web site using your email address and the password you created.
There, you can:

• change or cancel a reservation,
• add or change seats,
• reserve checked luggage and carry-on bags,
• even add hotel rooms, car rentals, show tickets, and activities to your itinerary.

Trip Flex can be cancelled for a refund or credit voucher within twenty-four (24) hours of booking the reservation provided no changes have been made to the original reservation. A refund will be issued if Trip Flex is cancelled within 24 hours through the Allegiant Reservations Center, or a credit voucher good for future travel on Allegiant will be issued if cancelled online in the same 24 hours. 

To book a reservation using credits from a previous flight, customers can redeem credit vouchers online by logging in to their online account, booking their reservation and entering the voucher number in the Credit Voucher box under Trip Summary. Of course, customers can still contact the Allegiant Reservations Center for assistance. Please make sure to inform the Reservation Agent that the flight that is being booked is with credit. Have both itinerary and customer numbers available upon calling.

You can receive a full refund of your ticket purchase if you notify us within 24 hours of your purchase, 

provided the scheduled time of departure was at least one week (168 hours) away at time of booking.

After 24 hours, tickets purchased are non-refundable.  

There are no change fees to change your dates of travel if you purchased TripFlex travel protection,

as long as these changes are made outside of 24 hours prior to travel.  

Otherwise, a standard change fee applies to any ticket changes.

In an effort to keep our fares low for all passengers and to stay competitive, Allegiant does not offer a bereavement exception.

We apologize for any inconvenience this may cause.  

There are a couple of options that are available:

1.Cancel your itinerary

2.Change the date(s) of travel

No, customers will have to cancel the itinerary and rebook it at the current fares for the flight only.

 
Fees may apply if you choose to change or cancel your ticket, depending on the type of change you wish to make, when you change or cancel. and whether or not you have protected your trip with TripFlex.
Please click here for Allegiant's Terms & Conditions for all the details.
 

In an effort to keep our fares low for all passengers and to stay competitive, Allegiant does not offer medical exceptions. Allegiant does apologize for any inconvenience this may cause. However; Allegiant does offer low fares in all markets that are served.
There are a couple of options that are available:
1.Cancel your itinerary
2.Change the date(s) of travel
3.Change the name(s) on your itinerary
These options are still subject to the fees. 

Qualifying itineraries can be cancelled without penalty through your “My Allegiant” account or by contacting Allegiant’s Reservation Center within 24 hours of booking, provided the scheduled time of departure was at least one week (168 hours) away at time of booking.
Otherwise, all purchases of travel, hotel, auto, activities or services, baggage and seat fees, and related booking fees, carrier charges, and taxes are non-refundable.
 
If you do choose to cancel or change your reservation, any remaining credit will be issued in the form of a travel voucher.
The specific amount of credit issued depends on your itinerary, how far in advance of travel you cancel/change a reservation, and whether you have purchased TripFlex travel protection with your tickets.
Please visit Terms and Conditions for details.
 

 
 
If you want to ensure that your party is seated together, we do recommend reserving seats in advance.  
While we will do our best to accommodate families, the availability of seats together cannot be guaranteed.
 
 
How to reserve seats:
You can reserve a seat for a nominal fee when you make your reservation or by logging in to your MyAllegiant account at any time up until you check in for your flight.  
Due to FAA safety regulations exit row seating may not be available to families with children and/or passengers with special service requests.
 
If you choose not to reserve a seat:
At check in, whether online or at the airport, our system will assign you a seat from the remaining available seats on the plane.
 
Online check in is available starting 24 hour before flight departure.  It's easy.  When you check in online, you can view your assigned seats.  If you want to change your seat, simply log in to your MyAllegiant account and reserve a different seat for your flight.
 
Please be sure to verify your seat assignments in advance of checking in.  Once you have printed a boarding pass or checked in at the airport, your seat assignment cannot be changed.

Online check-in is available starting 24 hours before scheduled flight departure.
 
Most passengers should be able to check in online, however some passengers will not be able to print a boarding  pass and will be instructed to check in at the airport ticket counter.
The reason for this is usually so that we can best accommodate special service requests on a passenger itinerary (such as a pet in cabin, wheelchair, or special need) or to better seat families together.
 
Remember, even if you check in online, we recommend all passengers arrive at the airport at least 2 hours before scheduled flight departure.
Checked baggage must be brought to the airline ticket counter at least one hour before departure.
Please plan to be completely checked in, through airport security, and in the departure boarding gate area one hour before departure time.
 
 
 

Please arrive at the airport at least 2 hours prior to your scheduled flight departure.
Plan to be completely checked in, through airport security and at the departure boarding gate at least one hour before your flight. 
 
There are two ways to check in for your flight:  online (preferred) or at the airport.
 
 
Online check-in:
You can check in online starting 24 hours before your flight by visiting the "Check-in" section of  the Web site.
Verify your seat assigments and bag reservations then
print your boarding pass.  It's easy!

Checked baggage must be brought to the airport ticket counter at least one hour before flight departure.   
Otherwise, proceed through TSA airport security to the boarding gate.
 
Please note:  Not all passengers can check in online.  Some passengers (like passengers with pets or special needs) may be required to check in at the airport ticket counter.
 
 

 
At the airport:
Locate the Allegiant airline ticket counter and present your confirmation number and a government-issued photo i.d. such as a driver's license or passport.
All passengers over the age of 18 and any minors traveling alone must present a photo i.d.
Passengers must be checked in at the ticket counter at least one hour before flight departure.
Checked baggage must be brought to the airport ticket counter at least one hour before flight departure.
 
 
Seat assignments at time of check in:
If you did not pre-purchase reserved seats, your seats will be assigned by our system during check in.
You can change your seats, reserve bags online, and upgrade to priority boarding before you print your boarding pass by logging into your MyAllegiant account.  
Once you arrive at the airport or print a boarding pass, changes cannot be made to your itinerary.  
(Seats cannot be changed at the airport and baggage fees are higher at the airport, so please verify your seats and bags in advance.) 
 
Check-in cut off times:
Passengers must check in at least one hour before the scheduled flight departure.

Allegiant recommends arriving at the airport at least two (2) hours prior to scheduled flight departure. 
 
Please plan accordingly so that you are checked in for your flight, through airport security, and at the boarding gate at least one hour before scheduled flight departure.
 
Passengers with checked baggage must check in at the the airport ticket counter at least one hour before flight departure.

The Transportation Security Administration  (TSA) requires photo identification for all passengers over the age of 18, as well as for all passengers under the age of 18 who are traveling alone.
This photo identification must be issued by a state or national government (such as a driver's license or passport).
Failure to provide proof of age will result in denied boarding.
For more information, please visit  the TSA website.

Try to log in using the email address and your password. If you do not remember your password please attempt to reset your password. If you are unable to reset your password, please contact the Allegiant Customer Care Department for assistance.

If you booked prior to 02/26/2009, please sign up to create a new account. Using the same email address you entered during your previous transaction will link your account to your previous transaction. If you booked on or after 02/26/2009, please attempt to reset your password. If you are unable to reset your password, please contact the Allegiant Customer Care Department for assistance.

If your previous itinerary was purchased under a different email address, you will not be able to view the itinerary. Please contact the Allegiant Reservations Center with any questions regarding your previous itineraries.

If you booked prior to 02/26/2009 and you are unable to update your password, please try to sign up and create new account. If you booked on or after 02/26/2009, please contact the Allegiant Customer Care Department for assistance in resetting your password.

Log in using the wrong email address and update your account with the correct email. If you do not remember the wrong email address, please sign up to create a new account with the correct email address.

When a second seat is purchased during the initial booking process, two seats will be pre-assigned (at no additional charge) in order to ensure the customer of size has two seats side-by-side. If a second seat is purchased on the date of travel, the agent will be unable to sell the second seat unless they can ensure two seats are available side-by-side. In the event the flight is sold out and an extra seat is unavailable, the customer of size shall be denied travel in the interest of safety.

Because size can fluctuate, we are unable to give blanket or pre-approved authorization. 

Again, if a customer cannot lower the armrests, the additional seat purchase is necessary. Simply having broad shoulders would not necessarily prevent another customer from occupying adjoining seats. The upper body can be adjusted, but the portion of the body in the actual seating and armrest area doesn't have this flexibility.

If you are traveling with a travel companion who doesn't mind encroachment from the adjacent seatmate, we will allow your companion to occupy the seat adjacent to you, assuming it poses no safety concerns. We will not, however, ask other customers to give up their comfort or the full use of their seat to accommodate a customer of size.

No, if on the day of travel we can accommodate you by having open seats we will do so at no charge. However, we have no way of knowing what the booking levels will be: if no seats are available to purchase, you may be denied travel without any type of compensation.

Many customers may choose to use a seatbelt extension but occupy only one seat. These customers would not be asked to purchase an additional seat. If, however, a customer cannot lower the armrest and is unable to comfortably and safely travel with it in the down position, he/she will be required to purchase an additional seat.

Our policy does not focus on weight, and the seatbelt extension is not the determining factor. We use the ability to lower the armrests as the gauge, as the armrests are truly the definitive boundary between each seat.

The armrest is the definitive gauge, as it serves as the boundary between seats. Customers who are unable to lower the armrest and/or compromise any portion of adjacent seat(s) should proactively book the number of seats needed during the initial booking. Allegiant seats measure 17.8" from inside of armrest to inside of armrest.
 
Our mission and responsibility per our Contract of Carriage is to provide safe and comfortable air transportation for each and every customer.

If a customer purchases an additional seat upon initial booking, the second seat will be sold at the same low fare as the first seat. Pre-selected seat fees shall be waived to ensure the customer gets two seats side-by-side. A second seat may be purchased up to or on the date of travel at the lowest fare available, but all purchases are based on availability.

A woman who is pregnant will not necessarily need to occupy two seats if she can lower the armrest.

In order to give each customer's concerns the attention that they deserve, Allegiant asks that all issues concerning completed travel be sent in writing to:

Allegiant Travel Company
ATTN: Customer Relations
PO Box 401026
Las Vegas, NV 89140
We welcome your feedback and encourage you to complete our Feedback Form by clicking here.
 
 

 
In accordance with DOT guidelines, there is no fee to transport medical equipment for passenger use.
 
Per the Department of Transportation (DOT):
"The limit of one carry-on bag and one personal bag (e.g., purse or briefcase) for each traveler does
not apply to medical supplies and/or assistive devices (including service animals and their
equipment). Passengers with disabilities generally may carry medical equipment, medications, and
assistive devices on board the aircraft."
 
Certain devices (such as Portable Oxygen Concentrators _POCs) may require completion of our Physician Consent Form (see related FAQ) and may require at-airport safety inspection.
 
For more information, please visit:  www.dot.gov/sites/dot.dev/files/docs/20011029.pdf

When booking a reservation online or over the phone, a special request can be made for the passenger who is requesting special assistance. Also, please feel free to contact the Allegiant Reservations Center and request the assistance to be added to the reservation.

• At the time the reservation is made, please inform Reservations Agent of the intended use of a ventilator, respirator, CPAP machine, or Portable Oxygen Concentrator (POC) and the model of the POC to be used.
• If booking through a travel agent or online, the customer should call the Allegiant Reservations Center and make arrangements at least 48 hours before flight departure.
• A  letter from a physician is required for passengers travelling with portable oxygen.
   

1. For calls made from within the United States, by telephone via the Toll-Free Hotline for Air Travelers with Disabilities at 1–800–778–4838 (voice) or 1–800–455–9880 (TTY),
2. By telephone to the Aviation Consumer Protection Division at 202–366–2220 (voice) or 202–366–0511 (TTY),
3. By mail to the Air Consumer Protection Division, C–75, U.S. Department of Transportation, 1200 New Jersey Ave. SE, West Building, Room W96–432, Washington, DC 20590, and
4. On the Aviation Consumer Protection Division's website (http://airconsumer.ost.dot.gov).

 
We are only able to offer the debit card discount on the following eligible products at this time:
 

• Airline tickets
• Vacation packages

 
The debit card discount is available for all eligible purchases booked directly with Allegiant, whether you book online, at the airport or over the phone.

 
You will automatically receive the discounted debit card price when you make your total purchase using a U.S. issued debit card on the following eligible products:

• Airline tickets
• Vacation packages

 
You will see the debit card discount reflected in your Trip Summary and your final amount due will be confirmed on the payment page.  The credit card price is also displayed whenever prices are shown and both prices are displayed in the Trip Summary area whenever you add anything to your trip itinerary.
 
The use of a debit card in conjunction with a voucher or any other form of payment will not qualify for discounted pricing.
 
As with any debit card purchase, please ensure that you have sufficient funds in your bank account to cover your debit card purchase.

A woman who is pregnant will not necessarily need to occupy two seats if she can lower the armrest.

We recommend that pregnant passengers consult a physician before flying. If pregnant passenger's due date is within forty-five (45) days of travel, Allegiant requires a note from a physician.

In order to keep our fares as low as possible, Allegiant offers many a-la-carte services you can add to your vacation for a fee. For a complete list of services and fees, click here.

 
You will automatically receive the discounted debit card price when you make your total purchase using a U.S. issued debit card on the following eligible products:

• Airline tickets
• Vacation packages

 
You will see the debit card discount reflected in your Trip Summary and your final amount due will be confirmed on the payment page.  The credit card price is also displayed whenever prices are shown and both prices are displayed in the Trip Summary area whenever you add anything to your trip itinerary.
 
The use of a debit card in conjunction with a voucher or any other form of payment will not qualify for discounted pricing.
 
As with any debit card purchase, please ensure that you have sufficient funds in your bank account to cover your debit card purchase.

 
At this time we are only able to process credit card payments when an Allegiant Credit Voucher is also applied.  To receive the debit card discount, the entire purchase must be made with a U.S. issued debit card. 

 
We’re sorry, but we can only accommodate one form of card payment for your purchase at this time.

 
We use Secure Sockets Layer (SSL) 128 bit encryption on your personal information. This keeps the data that you send to Allegiant private and secure. This technology ensures the safety of transmitting personal information over the internet.
 
Allegiant is concerned about your right to privacy. When you visit the Allegiant website, you can be assured that any information you share with us will be treated confidentially. The only instances that would require us to disclose Customer information (i.e. - name, address, telephone number, e-mail address, etc.) is under legal subpoena, to verify billing information with the Customer's financial institution, credit card fraud detection or other valid law enforcement requests. Allegiant will only share customer information with selected vendors, this must be approved by the passenger in the booking process.
 
The VeriSign Secure Site Seal assures our online customers that the Allegiant website has been authenticated by VeriSign and that confidential transactions with Allegiant website are secured by SSL encryption.

 
Allegiant accepts the following debit cards -- Mastercard Debit and Visa Debit -- as well as the following credit cards: Discover, MasterCard and Visa.
Allegiant Air does not accept cash, checks, or money orders at any airport location. 
 
The prices shown on our website reflect a debit card discount that is available to travelers who use a debit card for their total purchase.  Prices are higher for credit card purchases.  Both the credit and debit card prices can be viewed wherever a price is displayed, both prices are shown in the Trip Summary area whenever you add anything to your trip itinerary.

The Federal Aviation Administration (FAA) requires any alcohol consumed onboard be served by an Allegiant In-flight crew member.

Yes!  For your convenience, Allegiant offers a variety of sodas, juices, alcoholic beverages, snacks and merchandises onboard every flight for purchase with a credit card.
Enjoy a refreshing drink, a delicious snack, or pick up a last minute souvenir from your trip, all from the comfort of your seat.

Laptops, portable movie players, portable music players, and other approved devices can be used onboard the aircraft.
The in-flight crew members will notify all passengers when it is safe to use these devices.
Portable radios, cell phones, and other such devices cannot be used during flight at anytime.
Even in 'airplane' mode, they may interfere with the navigation devices on the aircraft.
If there are any questions about a certain device, please ask an in-flight crew member.

Allegiant accepts the following credit cards: Discover, MasterCard and Visa. Allegiant Air does not accept cash, checks, or money orders at any airport location.

No. Allegiant does not offer any type of in-flight entertainment at this time.

All Allegiant flights are non-smoking. The FAA prohibits smoking of tobacco products onboard the aircraft. 

It's easy!
SImply log in the the MyAllegiant section of the Web site and select your itinerary.
From there, you can add a seat, add a bag, upgrade to Priority Boarding, even add a rental car, hotel room, or show tickets to your itinerary.
 
This is a great way to save money and time on your trip.

Yes.  It's easy.
Simply log in to the MyAllegiant section of the Web site to view your itinerary.
There you can add or remove seats, bags, and priority boarding to your tickets (as long as you have not already checked in at the airport or printed your boarding pass).
 
A travel credit voucher will be issued for any refunds.

Yes!
We offer great package deals on hotels, car rentals, show tickets, attractions and more.
Allegiant offers specially-negotiated rates that are only available to passengers as part of an airline ticket package.  These exclusive deals are available in most cities we serve.
 
To add a hotel room or rental car to your ticket, simply log in to MyAllegiant from the Web site, select your itinerary, and make your desired modifications ('Modify').
 
In some cases, you may not see an option to add a hotel or rental car on your itinerary.  This is usually because you are within days of your departure date.
If you would like to add a rental car or hotel room to your itinerary and are unable to do so online, please call us for assistance.
 
 
 

Customers will have to cancel the itinerary and rebook it at the current airfare and hotel rate.

Yes, customers may upgrade the car rental on an existing itinerary.

No, customers will have to book a separate itinerary if they want to add a flight. Please keep in mind, Allegiant’s flights are non-stop and there are no connecting flights.

No, customers will have to cancel the itinerary and rebook it at the current fare for the one way flight.

No. Customers wanting to cancel only one person on an itinerary will have to cancel the entire itinerary and rebook it at the current fares.

Not online. Please contact the Allegiant Reservations Center to add an infant or a pet to an existing itinerary. Have both itinerary and customer numbers available when calling.

Yes, customers will be able to view any additional charges before finalizing changes to their itinerary.

Yes, customers will have the opportunity to back out if they do not want to cancel their itinerary.

No, customers will have to cancel the itinerary and rebook it at the current fares for the flight only.

No, customers will have to book a new reservation if another passenger will be traveling. If the new passenger is under the age of 15, please contact the Allegiant Reservations Center. Have both itinerary and customer numbers available when calling.

Allegiant does not maintain a peanut-free zone on any aircraft. Allegiant serves products that may have been manufactured in facilities that process peanuts or peanut-based products. Customers are also allowed to bring food onboard the aircraft and may bring products that are manufactured in facilities that process peanuts or peanut-based products. Allegiant cannot control what foods customers bring on the plane and does not guarantee a peanut-free or allergen-free flight. Upon request, Allegiant will attempt to re-seat a passenger affected by a peanut dust allergy in an effort to minimize the passenger’s exposure to the allergen.

Allegiant does not guarantee an allergen-free flight. Upon request, Allegiant will attempt to re-seat a passenger affected by an allergy in an effort to minimize the passenger's exposure to the allergen. For more information, please see: Does Allegiant make accommodations for passengers with peanut dust allergies?

 
In accordance with DOT guidelines, there is no fee to transport medical equipment for passenger use.
 
Per the Department of Transportation (DOT):
"The limit of one carry-on bag and one personal bag (e.g., purse or briefcase) for each traveler does
not apply to medical supplies and/or assistive devices (including service animals and their
equipment). Passengers with disabilities generally may carry medical equipment, medications, and
assistive devices on board the aircraft."
 
Certain devices (such as Portable Oxygen Concentrators _POCs) may require completion of our Physician Consent Form (see related FAQ) and may require at-airport safety inspection.
 
For more information, please visit:  www.dot.gov/sites/dot.dev/files/docs/20011029.pdf

1.    Only certain devices are approved for use by a passenger onboard an Allegiant aircraft. 
Please refer to  Which type of respiratory assistance devices are approved for use onboard any Allegiant flight?
 
2.     The  portable oxygen concentrator must not interfere with the electrical, navigation or communication equipment on the aircraft on which the device is to be used. The POC may only be used in its battery-operated mode. Allegiant does not have electrical outlets onboard for commercial product use:
 
3.     A letter from a licensed physician is required.  Click here to get the Physician Consent Form template.
Please note: The Physician Consent Form will only be accepted if printed on the physician's letterhead and fully completed.
4.     During movement of the aircraft on the surface, takeoff, and landing, the portable oxygen concentrator must:
·          Be stowed under the seat in front of the user so that it does not block the aisle or the entry into the row (window seat only);
·          If it is to be operated by the user, be used only at a seat location that does not restrict any passenger's access to, or use of, any required emergency or regular exit, or the aisle(s) in the passenger compartment;
·          Persons using a portable oxygen concentrator are not permitted to sit in an exit row or bulkhead; and
·          When the "Fasten Seat Belt" sign is turned off, passengers operating their portable oxygen concentrator may continue to operate it while moving about the cabin.
 
5.     The user of the portable oxygen concentrator must comply with the following conditions to use the device onboard the aircraft:
·          The user must be capable of hearing the unit's alarms, seeing the alarm light indicators, and have the ability to take the appropriate action in response to the various caution and warning alarms and alarm light indicators, or be traveling with someone who is capable of performing those functions;
·          The user must ensure the portable oxygen concentrator is free of oil, grease or other petroleum products, is in good condition, and free from damage or other signs of excessive wear or abuse;
·          The user must inform Allegiant that he or she intends to use a portable oxygen concentrator onboard the aircraft. The user must have a written statement, signed by a licensed physician, in that person's possession, and must allow Company personnel to review the contents of the physician's statement which must:
a.     state whether the user of the device has the physical and cognitive ability to see, hear and understand the device's aural and visual cautions and warnings and is able, without assistance, to take the appropriate action in response to those cautions and warnings;
b.     state whether or not oxygen use is medically necessary for all or a portion of the duration of the trip and;
c.     specify the maximum oxygen flow rate corresponding to the pressure in the cabin of the aircraft under normal operating conditions.
Only lotions or salves that are oxygen-approved may be used by persons using the portable oxygen concentrator device.
The user must carry on the flight a sufficient number of batteries to power the device for the duration of the oxygen use specified in the physician's statement, including a conservative estimate of any unanticipated delays;
The user must ensure that all batteries carried onboard the aircraft in carry-on baggage are protected from short circuit and are packaged in a manner that protects them from physical damage; and
 
When a battery-powered portable oxygen concentrator is carried onboard the aircraft as carry-on baggage and is not intended to be used during the flight, the battery must be removed and packaged separately unless the Concentrator contains at least two effective features to prevent accidental operation during transport.

Allegiant does not provide oxygen for passenger use onboard.
Please refer to:
What are the rules for traveling with a respiratory device?

Liquid oxygen cannot be carried onboard any Allegiant aircraft. 
Allegiant is not equipped to transport or provide medical oxygen or other hazardous materials and/or contained gas either in the passenger cabin or as cargo or baggage.
Any customer requiring a constant supply of compressed or liquid medical oxygen cannot travel on Allegiant. 
If there is a question as to a customer's ability to travel the duration of a flight without the use of medical oxygen, Allegiant requires the user to have a written statement from a licensed physician to verify the customer can complete the flight safely and without the use of medical oxygen.
Click here to get the Physician Consent Form template.
The Physician Consent Form will only be accepted if printed on the physician's letterhead and fully completed.
Please note, certain units identified as ventilators, respirators, continuous positive airway pressure (CPAP) machines and Portable Oxygen Concentrators are acceptable as checked or carry-on baggage if the units fit the size limitations for under the seat or overhead stowage

1. The passenger using qualifying respiratory device or portable oxygen concentrator must check in and arrive at the departure gate no less than one hour prior to departure.
2. Prior to boarding, an Allegiant Customer Service Agent will verify the ventilator, respirator, CPAP machine, or POC model and physician's letter.
3. Although pre-boarding is not required, we strongly recommend that customers using approved respiratory devices in the aircraft pre-board with the Pre-boarding Group.

Approved respiratory assistance devices include:
 
A. Portable Oxygen Concentrators
 
1. AirSep Freestyle
2. AirSep Lifestyle
3. DeVilbiss Healthcare's iGo
4. Oxus, Inc. RS-00400, also known as: EVO Central Air (Delphi RS-00400)
5. Inogen One
6. Inogen One G2
7. Inova Labs LifeChoice, also known as: International Biophysics Corporation's LifeChoice,
8. Invacare XPO2
9. Oxlife's Independence Oxygen Concentrator
10. Respironics Evergo
11. Sequal Eclipse
12. Invacare Solo2
13. AirSep Focus
14. AirSep Freestyle 5
15. Inogen One G3
16. Inova Labs LifeChoice Activox
17. Respironics Simply Go
18. Precision Medical EasyPulse
19. SeQual SAROS
 
 
B. All ventilators, respirators, and CPAP machines approved by the FAA or that display a manufacturer's label indicating the device meets safety requirements for medical portable electronic devices.
 
Please note: Compressed or liquid medical oxygen is prohibited.
 

• At the time the reservation is made, please inform Reservations Agent of the intended use of a ventilator, respirator, CPAP machine, or Portable Oxygen Concentrator (POC) and the model of the POC to be used.
• If booking through a travel agent or online, the customer should call the Allegiant Reservations Center and make arrangements at least 48 hours before flight departure.
• A  letter from a physician is required for passengers travelling with portable oxygen.
   

 
The debit card discount is available for all eligible purchases booked directly with Allegiant, whether you book online, at the airport or over the phone.

 
Seat Assignments
The choice is yours.
All Allegiant flights feature comfortable, assigned leather seats. For a nominal fee, you can select your seat at the time of reservation, guaranteeing your comfort and location onboard your flight. If you're traveling with a companion, ensure you sit together. If you qualify, you can even book an exit row with increased leg room.
For passengers who choose not to pre-purchase a seat assignment at the time of booking:

• When you check in for your flight, (whether online or at the airport), you will be assigned a seat by our system at no cost.
• If you check in online, you will be able to view your assigned seats and upgrade if desired.
• You can change or purchase seats on an existing reservation by logging in to MyAllegiant.
• Seat assignments cannot be changed at the airport or once a boarding pass has been printed.

Travelers are advised to book in advance through the Allegiant Air Web site or customer call center.  
Airline tickets for same day travel may be purchased at the airport ticket counter based on availability.  
Airport ticket counter hours are limited and vary by location.

Qualifying itineraries can be cancelled without penalty through your “My Allegiant” account or by contacting Allegiant’s Reservation Center within 24 hours of booking, provided the scheduled time of departure was at least one week (168 hours) away at time of booking.
Otherwise, all purchases of travel, hotel, auto, activities or services, baggage and seat fees, and related booking fees, carrier charges, and taxes are non-refundable.
 
If you do choose to cancel or change your reservation, any remaining credit will be issued in the form of a travel voucher.
The specific amount of credit issued depends on your itinerary, how far in advance of travel you cancel/change a reservation, and whether you have purchased TripFlex travel protection with your tickets.
Please visit Terms and Conditions for details.
 

No.
Allegiant is a ticketless (or e-ticket) airline.
You will receive a confirmation via e-mail and can always log in to your MyAllegiant account to view, print or change your itinerary.
 

No.  You are not expected to confirm your flight.
We do, however, encourage you to check in online starting 24 hours before and up to 45 minutes prior to flight departure.
That way, you can verify your itinerary, reserve your checked and carry-on bags, view your seat assignments and print a boarding pass.
 

Allegiant recommend passengers make flight reservations in advance of travel but we do not require advance purchase or airline tickets.
All airline reservations booked within two hours of scheduled departure must be booked at the airport.
 
Please make your hotel and rental car reservations in advance of your travel dates.
 
 

A confirmation will be sent via email once you've purchased your reservation.

You can access a copy of your travel itinerary and receipt by logging in to the MyAllegiant section of www.allegiantair.com.
 
 
 

You may book up to nine (9) passengers on a single itinerary. To book ten (10) or more passengers, multiple reservations are needed to accommodate all travelers.

The desire for the lowest possible fare is understandable; however, Allegiant unfortunately cannot refund or credit fare differences after a reservation has been made through the Allegiant Reservations Center. However, you can make changes to your reservations online at www.allegiantair.com. For reservations with Travel Protection, no change fees will be applied, but for those reservations without Travel Protection, all applicable fees will apply to any changes made. When the original ticket is purchased, via the web or by a reservations agent, the purchaser of the ticket is prompted or asked if they agree to the following terms and conditions in order to purchase the ticket: "All tickets are non-refundable, one-way, and ticketless". This is because Allegiant unfortunately cannot control when a passenger will book their flight. Allegiant also does not have advance knowledge of when specials will be offered. The fluctuation in a fare may also be caused by cancellations, and since Allegiant does not overbook its flights, a seat may become available at a lower price.

Allegiant does not offer any type of bereavement fare. Allegiant's prices are quite competitive and some of the best in the industry.

Yes.
When you are booking a ticket for another person on the Web site, fill out his/her information in the travelers details section.
 
Then, when you are prompted to check out, on the payment page of the Web site, simply enter your credit card number, name, billing address, and phone number.

In an effort to keep our fares low for all passengers and to stay competitive, Allegiant does not offer medical exceptions. Allegiant does apologize for any inconvenience this may cause. However; Allegiant does offer low fares in all markets that are served.
There are a couple of options that are available:
1.Cancel your itinerary
2.Change the date(s) of travel
3.Change the name(s) on your itinerary
These options are still subject to the fees. 

 
 
If you want to ensure that your party is seated together, we do recommend reserving seats in advance.  
While we will do our best to accommodate families, the availability of seats together cannot be guaranteed.
 
 
How to reserve seats:
You can reserve a seat for a nominal fee when you make your reservation or by logging in to your MyAllegiant account at any time up until you check in for your flight.  
Due to FAA safety regulations exit row seating may not be available to families with children and/or passengers with special service requests.
 
If you choose not to reserve a seat:
At check in, whether online or at the airport, our system will assign you a seat from the remaining available seats on the plane.
 
Online check in is available starting 24 hour before flight departure.  It's easy.  When you check in online, you can view your assigned seats.  If you want to change your seat, simply log in to your MyAllegiant account and reserve a different seat for your flight.
 
Please be sure to verify your seat assignments in advance of checking in.  Once you have printed a boarding pass or checked in at the airport, your seat assignment cannot be changed.

Online check-in is available starting 24 hours before scheduled flight departure.
 
Most passengers should be able to check in online, however some passengers will not be able to print a boarding  pass and will be instructed to check in at the airport ticket counter.
The reason for this is usually so that we can best accommodate special service requests on a passenger itinerary (such as a pet in cabin, wheelchair, or special need) or to better seat families together.
 
Remember, even if you check in online, we recommend all passengers arrive at the airport at least 2 hours before scheduled flight departure.
Checked baggage must be brought to the airline ticket counter at least one hour before departure.
Please plan to be completely checked in, through airport security, and in the departure boarding gate area one hour before departure time.
 
 
 

Passengers who have not purchased a seat assignment -- "Not assigned" -- will be assigned a seat by our system at no cost upon check-in. You can view your assigned seats during online check-in starting 24 hours before flight departure.  The availability of seats together cannot be guaranteed and seat assignments cannot be changed at airport check-in.  If you would like to change or purchase reserved seats, simply log in to MyAllegiant to select seats before you check-in online or get to the airport.   Once your boarding pass has been printed, you cannot make changes.

 
Seat Assignments
The choice is yours.
All Allegiant flights feature comfortable, assigned leather seats. For a nominal fee, you can select your seat at the time of reservation, guaranteeing your comfort and location onboard your flight. If you're traveling with a companion, ensure you sit together. If you qualify, you can even book an exit row with increased leg room.
For passengers who choose not to pre-purchase a seat assignment at the time of booking:

• When you check in for your flight, (whether online or at the airport), you will be assigned a seat by our system at no cost.
• If you check in online, you will be able to view your assigned seats and upgrade if desired.
• You can change or purchase seats on an existing reservation by logging in to MyAllegiant.
• Seat assignments cannot be changed at the airport or once a boarding pass has been printed.

It's easy!
SImply log in the the MyAllegiant section of the Web site and select your itinerary.
From there, you can add a seat, add a bag, upgrade to Priority Boarding, even add a rental car, hotel room, or show tickets to your itinerary.
 
This is a great way to save money and time on your trip.

Yes!  Passengers may make seat selections and pre-purchase seat assignments for a nominal fee in advance of travel.
The best way to ensure that passengers who wish to sit together will be able to sit together is to pre-purchase a seat assignment.
 
The choice is yours.
For passengers who choose not to pre-purchase a seat assignment at the time of booking:

• When you check in for your flight, (whether online or at the airport), you will be assigned a seat by our system.
• If you check in online, you will be able to view your assigned seats and upgrade if desired.
• You can change or purchase seats on an existing reservation by logging in to MyAllegiant up to 45 minutes before flight departure and as long as a boarding pass has not been printed for that reservation.
• Seat assignments cannot be changed at the airport.

Yes. Our mission and responsibility per our Contract of Carriage is to provide safe and comfortable air transportation for each and every customer.
Passengers wishing to secure in an aircraft seat a musical item, a child restraint device for an infant, etc., must purchase an additional ticket. 
Please visit our Customer of Size FAQ section  for information regarding seating requirements.

No. Allegiant is a leisure airline equipped with an all-coach configuration.  
 

Yes.
Allegiant customers may protect their travel from change and cancellation penalties and make unlimited changes to their itineraries by protecting their trip with TripFlex (for a nominal fee).

Trip Flex lets you make unlimited changes to the date, flight or destination of your reservation, within certain guidelines, with no change fees or cancel fees!
Trip Flex may only be purchased at the time of booking.
Sorry, TripFlex cannot be added to pre-existing reservations.
Customers are responsible for any change in price for air, hotel, auto, attractions, etc.
Funds remaining after changes to an itinerary will be applied as non-refundable credit voucher good for travel on Allegiant and which must one year from the date the original itinerary was booked.
 
Details:
 With Trip Flex, you can make unlimited changes or even postpone your trip without paying change fees of $50-75 each way per passenger.
We know that life can be full of surprises. For a nominal fee, Trip Flex gives you the ultimate peace-of-mind should something unexpected force you to change your travel plans.

• Make unlimited reservation changes (date, flight, or destination) at no charge.
• You will be responsible for any change in price of airfare, hotel room, rental car or similar travel products but your airline reservation change fees will be waived.
• Changes are permitted up to 24 hours prior to departure for airline ticket purchases, and up to 72 hours prior to departure for air/hotel package purchases.
• While changes are permitted, your itinerary is non-refundable.

Exceptions to this cancellation and refund policy may include bookings related to special promotions and sales and on some holiday travel dates which are non-refundable.
Still not sure Trip Flex is right for you? You can cancel Trip Flex and receive a full refund up to 24 hours after the original purchase if no modifications have been made to your itinerary.

No. Trip Flex must be purchased at the time of booking.

No. Trip Flex must be purchased at the time of booking for all passengers. However, you may book a separate reservation if you want to purchase Trip Flex for only one person in your group.

No, Trip Flex must be purchased on the initial booking.

Trip Flex can be cancelled for a refund or credit voucher within twenty-four (24) hours of booking the reservation provided no changes have been made to the original reservation. A refund will be issued if Trip Flex is cancelled within 24 hours through the Allegiant Reservations Center, or a credit voucher good for future travel on Allegiant will be issued if cancelled online in the same 24 hours. 

Yes, please visit the Hawaii Department of Agriculture website Hawaii Department of Agriculture.

There are strict requirements regarding the entry of service animals into Hawaii.
Customers planning to travel to Hawaii with a service dog should view the Hawaii Department of Agriculture Web site and plan accordingly. 

Allegiant does not accept live animals/pets on flights to or from Hawaii.

 
 
If you want to ensure that your party is seated together, we do recommend reserving seats in advance.  
While we will do our best to accommodate families, the availability of seats together cannot be guaranteed.
 
 
How to reserve seats:
You can reserve a seat for a nominal fee when you make your reservation or by logging in to your MyAllegiant account at any time up until you check in for your flight.  
Due to FAA safety regulations exit row seating may not be available to families with children and/or passengers with special service requests.
 
If you choose not to reserve a seat:
At check in, whether online or at the airport, our system will assign you a seat from the remaining available seats on the plane.
 
Online check in is available starting 24 hour before flight departure.  It's easy.  When you check in online, you can view your assigned seats.  If you want to change your seat, simply log in to your MyAllegiant account and reserve a different seat for your flight.
 
Please be sure to verify your seat assignments in advance of checking in.  Once you have printed a boarding pass or checked in at the airport, your seat assignment cannot be changed.

Convertible-type car seats designed for forward or backward installation in a forward-facing aircraft seat. Many of these carry the FMVSS.213 insignia and/or language indicating that they are "approved for use in motor vehicles and on aircraft." Any child restraint device manufactured between January 1, 1961 and February 25, 1985, must have the following label: "This child restraint device conforms to all applicable federal motor vehicle safety standards." Any child restraint device manufactured since February 26, 1985, must have both of the following labels: "This child restraint device conforms to all applicable federal motor vehicle safety standards" and "This restraint is certified for use in motor vehicles and aircraft."

Each fare-paying passenger is allowed to take a stroller or a car seat to the boarding area. The stroller or car seat can also be checked at the time of check-in. If the stroller or car seat is taken to the gate, it will be "Gate Checked". This means that it will be stowed in the cargo hold of the aircraft and can then be picked up at gate side upon reaching the aircraft's final destination.

The FAA requires all passengers over two (2) years of age to sit in their own seat. Allegiant requires that children between fourteen (14) months and twenty-four (24) months of age carry a certified copy of their birth certificate with a raised seal to prove their age. TSA requires government-issued identification for all passengers over eighteen (18) years of age. If a passenger appears to be eighteen (18) years of age, it is recommended they bring photo identification. Allegiant requires age verification for all passengers under the age of 18 who are traveling alone. Failure to provide proof of age will result in denied boarding. Photo identification must be issued by a state or national government (such as a driver license, state issued identification cards, or passport). Individuals without government-issued identification may be required to undergo additional security screening.

Allegiant will not permit anyone under the age of 18 traveling alone to travel on the affected flight. When minors are denied travel, please see an agent or contact the Allegiant Reservations Center and use option 2 for all options.

Children between the age of fifteen (15) years old and seventeen (17) years old can be booked online with no extra fees.   

Children who are between fifteen (15) days old and under the age of two (2) years old will not be charged if they are not occupying a seat and accompanied by a fare-paying passenger who is fifteen (15) years of age or older. These children are considered and referred to as "Lap Children". Proof of age, such as birth certificate, is required.

Children fourteen (14) years and younger must be accompanied by an adult fifteen (15) or older.
Allegiant does not offer unaccompanied minor services.

At this time, the FAA has approved only the AmSafe Aviation CARES, which is appropriate for children weighing between 22 and 44 pounds. The AmSafe Aviation CARES must have a label indicating "FAA Approved in Accordance with 14CFR 21.305(d), Approved for Aircraft Use Only."

 
There is a fee of $100 each way to travel with a pet (domestic cats and dogs only) in the cabin in an FAA-approved soft-side carrier.
A fee does not apply to service animals of passengers with disabilities.

Online check-in is available starting 24 hours before scheduled flight departure.
 
Most passengers should be able to check in online, however some passengers will not be able to print a boarding  pass and will be instructed to check in at the airport ticket counter.
The reason for this is usually so that we can best accommodate special service requests on a passenger itinerary (such as a pet in cabin, wheelchair, or special need) or to better seat families together.
 
Remember, even if you check in online, we recommend all passengers arrive at the airport at least 2 hours before scheduled flight departure.
Checked baggage must be brought to the airline ticket counter at least one hour before departure.
Please plan to be completely checked in, through airport security, and in the departure boarding gate area one hour before departure time.
 
 
 

There are strict requirements regarding the entry of service animals into Hawaii.
Customers planning to travel to Hawaii with a service dog should view the Hawaii Department of Agriculture Web site and plan accordingly. 

Yes, Allegiant accepts live animals/pets (domestic cats and dogs only) in the passenger cabin of the aircraft on flights within the contiguous 48 United States. 
Pets in cabin must be in an FAA approved kennel or carrier that fits under the seat which will allow a maximum size of 9" H x 16" W x 19" D.
Soft–sided carriers are strongly recommended since pets must be comfortable while remaining in the carrier, under the seat, at all times.
Pets need to be able to stand and turn inside the carrier, so the CSA/GOA will determine if there is adequate room in the carrier for any pet(s).
A kennel or carrier is included in the carry-on baggage limitations.
There is a $100 fee per one–way flight for each carrier in the cabin, with no more than two (2) pets per carrier.
This fee must be paid at the time of booking the reservation. To book a reservation with a pet, please contact the Allegiant Reservation Center and use option 1 and tell the agent you are booking with a pet.
The per segment call center Booking Fees will be waived.
Customers traveling with pet carriers may not be seated in exit rows, one row before or after an exit row or in the bulkhead seats for safety reasons since the carrier must fit under the seat. There can only be one (1) pet carrier per side, for a maximum of two (2) pet carriers per row.

Yes.

 
At this time we are only able to process credit card payments when an Allegiant Credit Voucher is also applied.  To receive the debit card discount, the entire purchase must be made with a U.S. issued debit card. 

Credit vouchers are transferable. However, the same email login and password of the original customer must be used in order for the credit voucher to be redeemed.

Yes, customers will be able to use the remaining credit voucher amount towards a new flight as long as travel is completed one year from the original itinerary booking date.

Please be advised, only credit vouchers (beginning with CR) will show up under My Allegiant. If customers have credit vouchers from a cancelled itinerary that is not showing up under the My Vouchers section, please contact the Allegiant Customer Care Department. Have both itinerary and customer numbers available when calling.

Customers with credit vouchers (CR) and dollars off (DO) vouchers must apply these vouchers on the payment screen. There will be a section labeled Credit Voucher. Enter the voucher number, and click Apply Voucher.
Important: Customers with any other vouchers must scroll to the bottom of the home page and click on Travel Vouchers. Enter the voucher numbers on the following page.

Customers can log in to their online account in My Allegiant and going to the My Vouchers section of their account.